Privacy Policy

Last updated: April 2026

Home Shine Car Wash ("we", "us", or "our") operates the website homeshinecarwash.com and provides doorstep car wash services in Siliguri, West Bengal. This Privacy Policy describes how we collect, use, and share information when you use our services or visit our website.

1. Information We Collect

Information You Provide

When you book a service or contact us, we may collect:

• Full name
• Phone number
• Email address
• Home or office address
• Service preferences and messages

Automatically Collected Information

When you visit our website, we may automatically collect information such as your IP address, browser type, pages visited, and referring URLs through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your service bookings
• Contact you regarding your appointments
• Respond to inquiries and provide customer support
• Improve our website and services
• Send promotional communications (only if you opt in)
• Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service partners who help us fulfill bookings (under confidentiality obligations)
• When required by law or to respond to legal processes
• To protect the rights and safety of our customers, staff, or the public

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Booking records are typically retained for up to 2 years.

5. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise these rights, please contact us at +91 9289602866 or by email.

7. Cookies

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: +91 9289602866
• Address: 98, Military Rd, Bairatisal, Siliguri, West Bengal 734013